Strategy and Results
Putting the customer at the centre of everything we do. That is the promise that we make to our customers and that we intend to fulfil with each new day.
Customer Experience
Times are changing and our customers are changing with them. They are more aware of what they want and more critical than ever.
Privacy
VodafoneZiggo has a major responsibility for the protection of customer data and for safeguarding the confidentiality of communication. This goes beyond compliance with laws and regulations.
Security
We want our customers to be confident that their data is 100% secure at VodafoneZiggo.
Sustainable Purchasing
VodafoneZiggo is committed to sustainability. The Purchasing department ensures that the goods and services we purchase are becoming increasingly sustainable and meet our ethical standards.
Goals and Ambitions
Support for customers is changing from reactive to proactive, so that we can take the customer experience to the next level. The data we have at our disposal helps us to make predictions about our systems and products.
Mobile Phones, Antennae and Health
We want our products and services to be safe and our customers to use their mobile phones and wireless devices without worry.