Products and Services
VodafoneZiggo provides products and services relating to television, broadband internet, telephony and mobile data to consumer and business customers in the Netherlands.
A basic TV subscription provides the customer with access to at least 45 television channels and various radio channels.
The total channel offer consists of entertainment, sports, films, documentaries, lifestyle programs, news, adult, children's, ethnic, pay and foreign channels.
Customers can watch TV wherever, when and how they want, for example with a digital video recorder, a multimedia modem or a mobile app.
The smart user interface allows the customer to watch linear ('normal') TV, video on demand or personal media.
It is possible to view and share media on multiple devices. With the Ziggo Go app, customers can view a second screen anywhere in the EU.
VodafoneZiggo wants to offer its customers a good network connection everywhere and at all times. That's why we invest in our broadband network, mobile services, Wi-Fi solutions and indoor equipment.
Customers can access the network with a cable modem or a wireless connection through a Wi-Fi gateway. They can choose from different internet speeds, up to 400 megabits per second for consumers and up to 500 megabits per second for small business customers.
Our Internet services include email, an address book and parental control software.
For an additional charge, we offer additional services, such as online storage options, more web space and protection against viruses, spyware and spam.
With Wi-Fi spots, customers also have access to wireless internet outdoors. This service uses customers' Wi-Fi routers without compromising the safety of users.
VodafoneZiggo’s fixed telephone line runs via the 'Voice over Internet Protocol' (VoIP).
A basic subscription entitles you to a fixed telephone connection with a choice of various options, such as unlimited calls within the network, calls to national or international numbers and calls during off-peak hours.
For an additional charge, we offer services such as an additional telephone line, a Personal Call Manager to manage incoming and outgoing calls and a unified messaging service to receive messages of different 'formats' in one common inbox. The Personal Call Manager provides the customer with a complete overview of incoming and outgoing calls, dialled numbers and the duration of calls.
Customers are connected online everywhere through our mobile services. We provide good and fast connections with sufficient capacity.
Our mobile customers can make calls, send text messages, use the internet, stream music and watch television wherever and whenever they want, both at home and on the move.
Mobile traffic runs via our 2G, 3G and 4G networks, which have national coverage. VodafoneZiggo opens its mobile networks under commercial conditions to third parties who sell mobile data services under their own brand name.
Our customers can purchase our products in bundles, in combinations of two, three or four services This relates to:
For its corporate clients, VodafoneZiggo has a special service package with six categories:
Mobile services, such as international calling, texting, mobile data and the Internet of Things
Telephone services, such as Voice over IP, video conferencing and telephone exchanges for internal use
Data services, such as Internet access, private corporate networks (Virtual Private Networks), point-to-point connections and managed Wi-Fi networks
Television and Internet services for business customers to serve their customers
Extra services, such as web hosting, cloud storage and services to make work safe, for example by protecting against DDoS attacks
Convergent fixed and mobile services, tailored for the business customer such as Skype for Business